The beauty of working with a Virtual Assistant is that you only pay for the time that you use. There are none of the costly overheads of hiring an employee and the VA only works the hours that you need.

I work on either a monthly retainer, per-project or pay-as-you-go basis. For all business owners, budgeting is important and the monthly retainer packages are ideal to ensure that you not only have support guaranteed monthly, but the cost confirmed.

Monthly retainers

All monthly retainer packages must be paid for in advance each month. Retainers are for a minimum of three months and unused hours expire at the end of each month. Notice will be given when there are 2 hours remaining. Additional hours over and above the package allowance are charged at £35 per hour; regardless of the package purchased. Payment must be received before work commences. Monthly retainer clients are given priority over ad-hoc work.


This suits clients who just need ad-hoc work doing every now and again. For the first use, I charge a PAYG rate of £35 an hour with a minimum booking of two hours. After this, any further usage is charged per hour or part thereof. You will be billed after two weeks then at the end of every month if relevant.

Out of hours/urgent tasks

Regardless of package, any out of hours or urgent tasks will be charged at a Premium PAYG Rate of £45 per hour and be subject to a minimum two hour charge. The Premium PAYG Rate falls outside and is in addition to the purchased package and will be invoiced at the end of the month.

Design and creation/project rates

An agreed set rate* charged for one-off tasks or projects with a specific deliverable or deadline. Project rates will be payable 50% in advance and 50% on completion.

*can be subject to revision during the project depending on the scope and will be agreed with you in advance

Monthly Retainer Prices

Basic:  £175 / 5 hours

Perfect for individuals/small businesses who need a little bit of support every now and then.
Does not include daily support

Essential:   £350 / 10 hours

This package is great if you have a few regular tasks that need to be completed throughout the month.
Does not include daily support

Intermediate:   £700 / 20 hours

This option is perfect if you’re looking for a little bit of daily support to keep up with the demands that come with running your business. Includes a monthly summary call

High User:   £1,050 / 30 hours

This is the option for you if you need regular support on a daily basis, but don’t quite need someone full or even part time. Includes fortnightly summary calls

Other retainer packages available on request

You know what you need doing; set me a task with an outline, an objective and a deadline and it will be done.

Ready to contact me to discuss your requirements?

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Please note, all options require a Booking Form (and a Data Processing Form if relevant) to be completed and returned prior to any work commencing. Returning your signed document signifies your agreement to my Terms of Business

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