Privacy Notice

Last updated: June 2026

1. Introduction

GwenGreen Creative Business Services is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Notice explains what information I collect, how I use it, how it is stored, and your rights in relation to your personal data.

This Privacy Notice applies to www.gwengreen.co.uk and any associated landing pages, forms, downloadable resources and services operated by GwenGreen Creative Business Services.

2. Who I am

GwenGreen Creative Business Services is owned and operated by Jackie Lehane, a sole trader based in Essex, United Kingdom.

For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, GwenGreen Creative Business Services is the data controller for personal information collected directly through this website and in connection with the services provided.

GwenGreen Creative Business Services is registered with the Information Commissioner’s Office (ICO) under registration number ZA422197.

If you have any questions about this Privacy Notice or how your personal information is handled, you can contact: hello@gwengreen.co.uk

3. What information I collect

Depending on how you interact with GwenGreen Creative Business Services, I may collect and process personal information including contact details, business information, payment and billing information, correspondence, account information, identification documents where required, and information submitted through forms, calls, downloads and enquiries. I may also collect technical information such as IP address, browser type and website usage data.

4. How I collect information

Information may be collected when you complete forms, download resources, subscribe to updates, book calls, become a client, communicate with me, complete questionnaires, make payments or provide information during a project.

5. How I use your information

I use your personal information to respond to enquiries, provide services, communicate about projects, manage client relationships, process payments, send marketing communications where appropriate, improve services, and meet legal or regulatory obligations.

6. Lawful basis for processing

I process personal information where necessary to perform a contract, with your consent, to comply with legal obligations, or where I have a legitimate business interest.

7. Email marketing and downloadable resources

If you download a free resource, sign up for updates or subscribe to my newsletter, I may use your contact details to send relevant information. Email marketing is managed using MailerLite and you can unsubscribe at any time.

8. Third-party services

I use trusted third-party providers for website hosting, email, marketing, scheduling, video conferencing, payment processing, accounting, cloud storage, electronic signatures, password management, productivity tools and AI tools. I do not sell, rent or trade personal information.

9. How information is stored and protected

I use password protection, multi-factor authentication where available, encrypted devices, secure cloud storage, password management systems and other reasonable security measures.

10. How long information is kept

In most cases, personal information relating to clients and enquiries will be retained for up to two years after the business relationship ends or the enquiry becomes inactive, unless longer retention is required for legal, regulatory, accounting or insurance purposes.

11. Working with client data

When providing services to clients, I may process personal information on their behalf. In these situations, the client remains the data controller and GwenGreen Creative Business Services acts as a data processor.